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What are your rights?

Your rights are dictated by the Consumer Credit Act (1974 and 2006) and the Data Protection Act (1998).

You have a right to the following

  • If you are declined credit as a result of information on your credit report, the lender should tell you so and provide you with the name and address of the credit reference agency it used.
  • You have a right to see a copy of your credit report, in plain English, from a credit reference agency after providing them with sufficient information together with a £2 statutory fee within seven working days. See Applying for your credit report.
  • You should be provided with all the information that a lender can see in your name.
  • You should be provided with a copy of your rights.
  • To have any information that is incorrect amended within 28 days and you should be provided with a copy of the amended entry.
  • To have an item of data that you dispute flagged as such.
  • To be disassociated from any individual with whom you no longer share a financial association.
  • To add a statement, called a Notice of Correction, to the information held by an agency.
  • Any amendment to the data held should be communicated to any organisation that has searched your report in the last six months within ten working days.
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